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Purchase, Return & Replacement Policies

Shipping

West Florida Components uses the USPS (postal service) for the majority of our shipments. The rates are categorized by service.

First Class Mail Shipping Costs:

Order Total Minimum
Order Total Maximum
USA First Class Shipping Rates
$00.01
$15.00
$3.85
$15.01
$25.00
$5.85
$25.01
$35.00
$6.85
$35.01
$45.00
$8.85
$45.01
$55.00
$9.85
$55.01
$75.01
$11.85
$75.01
$100.00
$12.85
$100.01
$200.00
$14.85
$200.01
$300.00
$15.85
$300.01
$500.00
$17.85
$500.01
+
$18.85

Priority Mail Shipping Costs:

Order Total Minimum
Order Total Maximum
USA Priority Mail Shipping Rates
$00.01
$15.00
$8.50
$15.01
$25.00
$10.50
$25.01
$35.00
$11.50
$35.01
$45.00
$12.50
$45.01
$55.00
$13.50
$55.01
$75.01
$14.50
$75.01
$100.00
$16.50
$100.01
$200.00
$18.50
$200.01
$300.00
$21.50
$300.01
$500.00
$24.50
$500.01
+
$25.50

Shipping Information (Domestic):

Timing and Tracking: In most cases, packages are shipped out within 48 hours after payment. For domestic orders, 97% of our packages normally arrive in 2-10 days for first class mail service; Priority Mail generally takes 2-3 days. Delivery confirmation may not be trackable on the USPS web site. Often the only scan the package will receive is upon arrival. Don't be concerned if your package has not been scanned along the way.

Local Pick-up: We do not have a storefront for local pick-ups.

Handling Charges: We do not charge a handling fee except for UPS and FedEx shipments where you use your own shipping account to be billed by us (requires pre-approval & an account in this online store, which you can get by following the Use My Shipper queue in the Account Set-Up Process.). In this case, the handling fee is $5.00.

Shipping Information (International):

We now ship to many countries outside the US (view the complete list of eligible countries below*).

Order requirements for international orders:

  • $100 minimum order (before shipping charges are applied)
  • A completed US Department of Commerce export form (BIS711) must be submitted for each order. You will be prompted to upload a completed form during the checkout process.

*American Samoa, Antarctica, Antigua, Aruba, Australia, Austria, Bahamas, Barbados, Belgium, Bermuda, Caicos Islands, Canada, Cayman Islands, Christmas Island, Cocos, Cook Islands, Costa Rica, Czech Republic, Denmark, Dominican Republic, Falkland Islands, Fiji, Finland, France, French Guiana, French Polynesia, French Southern Territories, Futuna Islands, Germany, Greece, Greenland, Grenada, Guam, Hong Kong, Hungary, Iceland, Ireland, Isle of Man, Israel, Jamaica, Japan, Liechtenstein, Lithuania, Luxembourg, Malaysia, Malta, Marshall Islands, Martinique, Mauritania, Mauritius, Mayotte, Mexico, Monaco, Montenegro, Morocco, Netherlands, Netherlands Antilles, New Zealand, Norway, Peru, Poland, Philippines, Portugal, Puerto Rico, Saint Barthelemy, Saint Kitts, Saint Lucia, Saint Martin, Saint Pierre, Saint Vincent, Singapore, Slovakia, Sweden, Switzerland, Thailand, Tobago, Trinidad, Turkey, United Kingdom, US Minor Outlying Islands.

Canada First Class International

Order Total Minimum
Order Total Maximum
Canada First Class International
$00.01
$45.00
$14.95
$45.01
$90.00
$29.95
$90.01
$150.00
$49.95
$150.01
$300.00
$59.95
$300.01
$700.00
$79.95
$700.01
$2000.00
$99.95

Canada Priority Mail

Order Total Minimum
Order Total Maximum
Canada Priority Mail
$00.01
$45.00
$19.95
$45.01
$90.00
$39.95
$90.01
$150.00
$59.95
$150.01
$300.00
$79.95
$300.01
$700.00
$99.95
$700.01
$2000.00
$109.95

International - Outside US / CA

Order Total Minimum
Order Total Maximum
International - Outside US / CA
$00.01
$45.00
$29.95
$45.01
$90.00
$45.95
$90.01
$150.00
$79.95
$150.01
$300.00
$99.95
$300.01
$500.00
$139.95
$500.01
$1000.00
$169.95

Returns

We're not happy unless you're happy! Please contact us via email only within 10 days after you receive your package if you are not happy with your purchase. We'll issue a refund or credit – your choice - for the merchandise once the items are returned to us. We are sorry, but all requests for returns and exchanges must be made in writing via email only. Returns on solar panels incur a 20% restocking fee.

Should a package be returned to us for an insufficient address or incorrect address, we require that the shipping charges be paid for the reshipment. Packages returned to us as 'refused' or 'unclaimed' are subject to a 20% restocking fee. Shipping charges are not refundable.

Contact: support@westfloridacomponents.com