Purchase, Return & Replacement Policies
Shipping
West Florida Components uses the USPS (postal service) for the majority of our shipments. The rates are categorized by service.
First Class Mail Shipping Costs:
Order Total Minimum |
Order Total Maximum |
USA First Class Shipping Rates |
$00.01 |
$25.00 |
$5.85 |
$25.01 |
$35.00 |
$6.85 |
$35.01 |
$45.00 |
$8.85 |
$45.01 |
$55.00 |
$9.85 |
$55.01 |
$75.01 |
$11.85 |
$75.01 |
$100.00 |
$12.85 |
$100.01 |
$200.00 |
$14.85 |
$200.01 |
$300.00 |
$15.85 |
$300.01 |
$500.00 |
$17.85 |
$500.01 |
+ |
$18.85 |
Priority Mail Shipping Costs:
Order Total Minimum |
Order Total Maximum |
USA Priority Mail Shipping Rates |
$00.01 |
$25.00 |
$10.50 |
$25.01 |
$35.00 |
$11.50 |
$35.01 |
$45.00 |
$12.50 |
$45.01 |
$55.00 |
$13.50 |
$55.01 |
$75.01 |
$14.50 |
$75.01 |
$100.00 |
$16.50 |
$100.01 |
$200.00 |
$18.50 |
$200.01 |
$300.00 |
$21.50 |
$300.01 |
$500.00 |
$24.50 |
$500.01 |
+ |
$25.50 |
Shipping Information (Domestic):
Timing and Tracking: In most cases, packages are shipped out within 48 hours after payment. For domestic orders, 97% of our packages normally arrive in 2-10 days for first class mail service; Priority Mail generally takes 2-3 days. Delivery confirmation may not be trackable on the USPS web site. Often the only scan the package will receive is upon arrival. Don't be concerned if your package has not been scanned along the way.
Local Pick-up: We do not have a storefront for local pick-ups.
Handling Charges: We do not charge a handling fee except for UPS and FedEx shipments where you use your own shipping account to be billed by us (requires pre-approval & an account in this online store, which you can get by following the Use My Shipper queue in the Account Set-Up Process.). In this case, the handling fee is $5.00.
Free shipping offer
West Florida Components is offering FREE SHIPPING for orders over $50.00 to anywhere in the United States. This offer makes a good deal an even better deal when you are looking to stock up on all your electronic components, parts and supplies.
How do I get free shipping?
Easy - be sure you have products totaling $50.00 or more in your shopping cart, then use the coupon code: FREESHIP50 during the checkout process. Select 'first class mail' as the shipping method. If you select any other shipping method and use the code FREESHIP50, your shipping method will be changed to First Class Mail. All products (except for solar panels) are eligible for this promotion.
Can I use this more than one time?
You can use the free shipping code on as many orders as you'd like.
Can I use the FREE SHIPPING coupon along with other discount offers on West Florida Components?
You can use either a discount offer OR the free shipping offer - only one coupon can be used per order.
I live outside the US. Do I qualify?
Sorry, this offer is only good for shipments delivered to the US. We will have an offer soon for all our valued customers, so check back soon!
How will my package be shipped?
We use the postal service (USPS) for 99% of our shipments but heavier packages may be shipped via UPS at our option. If you enter a PO Box for your shipping address, we will always use the USPS for your shipment.
I need help using the coupon. What do I do?
Email us with any questions or call us at 866-342-2003 during business hours.
Shipping Information (International):
We do not ship the following to ANY country outside the US: batteries, aluminum boxes, anti-static boxes. International orders containing these items and other large and overweight items are subject to cancellation.
We now ship to many countries outside the US (view the complete list of eligible countries below*).
Order requirements for international orders:
- $100 minimum order (before shipping charges are applied)
- A completed US Department of Commerce export form (BIS711) must be submitted for each order. You will be prompted to upload a completed form during the checkout process.
*American Samoa, Antarctica, Antigua, Aruba, Australia, Austria, Bahamas, Barbados, Belgium, Bermuda, Caicos Islands, Canada, Cayman Islands, Christmas Island, Cocos, Cook Islands, Costa Rica, Czech Republic, Denmark, Dominican Republic, Falkland Islands, Fiji, Finland, France, French Guiana, French Polynesia, French Southern Territories, Futuna Islands, Germany, Greece, Greenland, Grenada, Guam, Hong Kong, Hungary, Iceland, Ireland, Isle of Man, Israel, Jamaica, Japan, Liechtenstein, Lithuania, Luxembourg, Malaysia, Malta, Marshall Islands, Martinique, Mauritania, Mauritius, Mayotte, Mexico, Monaco, Montenegro, Morocco, Netherlands, Netherlands Antilles, New Zealand, Norway, Peru, Poland, Philippines, Portugal, Puerto Rico, Saint Barthelemy, Saint Kitts, Saint Lucia, Saint Martin, Saint Pierre, Saint Vincent, Singapore, Slovakia, Sweden, Switzerland, Thailand, Tobago, Trinidad, Turkey, United Kingdom, US Minor Outlying Islands.
Canada First Class International
Order Total Minimum |
Order Total Maximum |
Canada First Class International |
$00.01 |
$45.00 |
$15.95 |
$45.01 |
$90.00 |
$29.95 |
$90.01 |
$150.00 |
$49.95 |
$150.01 |
$300.00 |
$59.95 |
$300.01 |
$700.00 |
$79.95 |
$700.01 |
$2000.00 |
$99.95 |
Canada Priority Mail
Order Total Minimum |
Order Total Maximum |
Canada Priority Mail |
$00.01 |
$45.00 |
$29.95 |
$45.01 |
$90.00 |
$39.95 |
$90.01 |
$150.00 |
$59.95 |
$150.01 |
$300.00 |
$79.95 |
$300.01 |
$700.00 |
$99.95 |
$700.01 |
$2000.00 |
$109.95 |
International - Outside US / CA
Order Total Minimum |
Order Total Maximum |
International - Outside US / CA |
$100.00 |
$150.00 |
$79.95 |
$150.01 |
$300.00 |
$99.95 |
$300.01 |
$500.00 |
$139.95 |
$500.01 |
$1000.00 |
$169.95 |
Returns
We're not happy unless you're happy! Please contact us via email only within 10 days after you receive your package if you are not happy with your purchase. We'll issue a refund or credit – your choice - for the merchandise only once the items are returned to us. Shipping charges are not refundable. If a coupon code for shipping charges was used, then the cost of the actual shipping charges will be deducted before your refund is processed. We are sorry, but all requests for returns and exchanges must be made in writing via email only. Returns on solar panels incur a 20% restocking fee.
Should a package be returned to us for an insufficient address or incorrect address, we require that the shipping charges be paid for the reshipment. Packages returned to us as 'refused' or 'unclaimed' are subject to a 20% restocking fee. Shipping charges are not refundable. All returned merchandise must reach us within 30 days of shipment. Order cancellations are subject to a 5% cancellation fee.
Contact: support@westfloridacomponents.com